Tejas Health Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Tejas Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Free help we provide
- Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
- Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact our front desk at any location, call 979-968-2000 (TTY: 711), or contact our Civil Rights Coordinator, Erin Fritsch, below.
How to file a grievance
If you believe that Tejas Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Erin Fritsch, Risk Manager / Compliance Manager (Civil Rights Coordinator)
753 E. Travis Street, La Grange, TX 78945
Phone: 979-968-2000, then choose the option for the Risk Manager (TTY: 711)
Email: compliance@tejashealthcare.org
You can file a grievance in person, by mail, by phone or by email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
Filing a complaint with the federal government
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at HHS Office for Civil Rights: file a complaint.